Heather Dobbin

Privacy Policy

Effective Date: August 31, 2025

Website: https://heatherdobbin.com

Owner/Operator: Heather Dobbin | Kanagawa, Japan

At HD Coaching, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, engage our services, or communicate with us. We are committed to complying with all applicable data protection laws, including Japan’s Act on the Protection of Personal Information (APPI) and international privacy standards where applicable.

1. Information We Collect

We may collect and store the following types of personal information:

  • Contact Information: Name, email address, phone number, company name.

  • Service Data: Information you share when booking a workshop, coaching session, or event.

  • Usage Data: Website behavior, page views, IP address, browser type, referring URLs.

  • Cookies & Analytics: We use cookies and third-party analytics (e.g. Google Analytics) to improve performance and understand visitor behavior.

2. How Your Information Is Used

We use your personal data to:

  • Provide consulting, coaching, and facilitation services

  • Respond to inquiries or requests via our contact form

  • Send updates about events, workshops, or resources (only if opted in)

  • Improve user experience and website performance

  • Comply with legal obligations and protect our business

3. Legal Basis for Processing

Your information is processed under the following legal bases:

  • Consent: When you voluntarily provide your information (e.g. booking a session)

  • Contractual Obligation: To fulfill service agreements or workshop participation

  • Legitimate Interest: For website analytics and business development

4. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties such as:

  • Cloud-based platforms (e.g. Squarespace, Google Workspace)

  • Payment processors (if applicable)

  • Legal authorities, if required by law

5. Data Storage & Security

All data is stored securely on encrypted platforms and accessed only by authorized personnel. We implement SSL encryption and access control to protect your information.

6. Cookies & Tracking Tools

This site uses cookies to improve performance. You may disable cookies in your browser settings, but doing so may limit functionality. Cookies are used solely for analytics and experience optimization.

7. International Users

If you are accessing the website from outside Japan, please note that your data may be transferred to and processed in Japan, where our services are based.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Opt out of communications

To exercise your rights, please contact Heather via her Contact page.

9. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, data usage, or your rights under Japanese or international law, please contact:

Heather Dobbin

Kanagawa, Japan